About
Highly adaptable and results-oriented professional with a diverse background in project management, education, banking, and IT support, seeking to leverage transferable skills in a dynamic organization. Proven ability to lead projects, enhance operational efficiency, and drive impactful community initiatives, consistently achieving measurable outcomes and fostering skill development. Eager to contribute expertise in data analysis, AI, and project coordination to achieve organizational goals and excel in challenging environments.
Work
Digital Witch IT Support Skills Community.
|Project Manager
Remote, Plateau, Nigeria
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Contract
Summary
Managed and oversaw IT support skills training projects, ensuring successful execution and participant engagement within the organization.
Highlights
Directed the comprehensive oversight of IT support skills training projects, ensuring timely completion and adherence to strategic objectives.
Coordinated project resources and timelines, facilitating efficient delivery of training programs and maximizing learning outcomes.
Implemented robust project management methodologies to track progress, resolve issues, and ensure high-quality project deliverables.
Access Bank PLC
|Entry Level Trainee
Jos North, Plateau State, Plateau, Nigeria
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Trainee
Summary
Supported Relationship Officers in resolving client complaints and delivered financial literacy education, contributing to improved client retention and community engagement.
Highlights
Collaborated with Relationship Officers to address client complaints, providing timely resolutions that improved client retention by 93%.
Participated in a customer retention campaign, directly contributing to achieving a 93% success rate in client satisfaction and loyalty.
Delivered financial literacy classes to senior students in secondary schools, enhancing community financial awareness and educational outreach.
College De Mazenod Oblates Of Mary Immaculate
|Teacher
Kihang, Bassa, Jos Plateau State, Nigeria
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Permanent
Summary
Instructed students in geography, climate change, global warming, deforestation, and map reading, enhancing learning through virtual descriptions and visual aids.
Highlights
Taught geography, climate change, global warming, deforestation, and map reading, fostering comprehensive understanding of environmental concepts among students.
Integrated virtual descriptions, videos, and aerial maps into geography lessons, significantly enhancing student engagement and comprehension.
Mentored 45 students on the meaning and scope of geography, environmental conservation, and climate change, improving their academic performance and awareness.
Trained 32 students in tye and dye designs and 5 students in fashion designing, developing practical skills and fostering creativity.
Volunteer
Musa Hussaini Dembo Foundation
|Project Manager
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Summary
Program Support Volunteer – Hussaini Dembo Foundation Supported the full scholarship application cycle by managing forms, screening applicants, organizing data, and coordinating communication between stakeholders. Used Google Workspace and Trello to keep the process organized and on track for 200+ applicants.
Highlights
Designed and managed the scholarship application system: Created the Google Form for applications and organized all supporting documents in Google Drive for efficient review.
Led applicant screening and verification: Reviewed submitted documents, cross-checked student details against the database, and identified discrepancies to ensure accurate selection.
Built and maintained tracking databases: Set up Google Sheets to track successful candidates, fund disbursements, and unresolved account issues, improving data accuracy and transparency.
Coordinated stakeholder communication: Scheduled and facilitated virtual meetings on Google Meet and drafted emails to keep stakeholders aligned on selection criteria and next steps.
Managed project workflow using Trello: Tracked tasks, deadlines, and progress across the scholarship cycle, ensuring timely completion of each phase.
Kisayhip Community, Bassa Local Government
|SDGs Sensitization Volunteer
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Summary
Volunteered to sensitize the Kisayhip community on the 17 Sustainable Development Goals (SDGs), completing the project in one week with positive participant feedback.
Highlights
Led a community sensitization project on the 17 Sustainable Development Goals (SDGs) in Kisayhip, Bassa local government, Jos, Plateau State.
Successfully completed the sensitization project within one week, achieving positive results and engagement from community participants.
Participated in SDG week, receiving a certificate for outstanding performance in promoting global sustainability goals.
Education
Kaduna State University
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BSc
Goegraphy
Grade: 2.2
Bassa Comprehensive Secondary School
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Secondary School Certificate
Secondary School
Grade: Excellent
Armour Command Children School
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Primary School Certificate
Primary School
Grade: Excellent
Awards
First Female Leader of CDS Groups Presidents
Awarded By
NYSC Bassa, Jos Plateau State
Received recognition as the first female leader among the Community Development Service (CDS) Group Presidents in NYSC Bassa, Jos Plateau State, acknowledging leadership and outstanding contributions.
President SDG Bassa NYSC CDS Group.
Awarded By
SDG Bassa NYSC CDS Group.
Received award of recognition as the president SDG Bassa NYSC CDS Group 2022/2023 batch C2.
Languages
English
Hausa
Nikyob
Certificates
Project Management Intern.
Issued By
Excelerate Program & Saint Louis University.
Emotional Intelligence and Critical Thinking
Issued By
IBM Skill Up
Cyber Security Fundamentals
Issued By
IBM Skill Up
Cyber Security Path
Issued By
IBM Skill Up
Certificate of Completion of Course on Data Analysis
Issued By
Dataleum in collaboration with Access Bank
AI Artificial Intelligence
Issued By
IBM Skill Up
Project Management
Issued By
IBM Skill Up
Digital Witch IT Support Skills
Issued By
Digital Witch IT Support Skills Forimm
Skills
Innovation
Creative Problem Solving, Idea Generation, Process Improvement.
Communication
Verbal Communication, Written Communication, Presentation Skills.
Critical Thinking
Problem Solving, Analytical Skills, Decision Making.
Emotional Intelligence
Empathy, Interpersonal Skills, Self-Awareness.
Collaboration Tools
Zoom, Google Meet, Google Drive, Microsoft Teams.
Attention to Detail
Accuracy, Precision, Quality Assurance.
Team Building
Team Leadership, Conflict Resolution, Motivation.
Artificial Intelligence
AI Prompt Generation, Machine Learning, Natural Language Processing, Data Labeling.
Project Management
Project Planning, Project Oversight, Resource Allocation, Timeline Management.
Data Analysis
Data Interpretation, Reporting, Statistical Analysis.
IT Support
Technical Support, System Troubleshooting, User Assistance.
Cyber Security
Security Fundamentals, Threat Detection, Risk Management.
Education & Mentoring
Curriculum Development, Instructional Design, Student Mentorship, Training Delivery.
Interests
Professional Development
Continuous Self-Development, Research, Upskilling.
Social Responsibility
Corporate Social Responsibility Activities, SDG Advocacy, Community Engagement.
Creative Arts
Tye and Dye Designs, Fashion Designing.
Reading
Writing
References
Engr. Barnabas Iliya Gwaivangmin.
Senior Deputy Director/Adjunct Lecturer University of Jos. gwaivangminb@gmail.com +2348027903429.
Rev. Anthony Bruno Shawuya
Priest & Director, Catholic Media Center Kaduna, State State | gadolskaapee@gmail.com | 08062067613
Michael Lamai
Head Of Finance Department, First Bank Nigeria PLC | lamaimichael@gmail.com | 07080374002